Issue & Incident Tracking Built from Test Results

FieldTestPro transforms flagged test results into actionable maintenance intelligence.

While recording test results, technicians can flag any value as Review, Repair, or Urgent Repair. Once the testing job is complete, FieldTestPro automatically creates an Issue for each flagged result and records an Incident tied to that issue—capturing exactly when, where, and how the problem was identified.

When future tests are performed, FieldTestPro doesn’t start from scratch. If the same field is flagged again, the system links it to the existing issue and adds a new incident, creating a clear historical record of recurring or unresolved problems.

This approach gives teams:

• A single source of truth for equipment issues
• Visibility into recurring failures and deterioration over time
• Clear prioritization based on severity
• A documented audit trail from detection to resolution

With FieldTestPro, test data doesn’t just get recorded—it drives smarter decisions, faster repairs, and better long-term asset management.

How it works

A technician flags an equipment test value as Urgent Repair during testing.
When the job is completed:

• FieldTestPro automatically creates an Issue for that transformer.
• An Incident is logged showing the date, test type, value, and severity.

Over the next year:

• The same value is flagged twice more
• Each occurrence is added as a new incident under the same issue

Technicians, managers, sales teams and customers can now see:

• When the issue first appeared
• How often it has recurred
• Whether severity is increasing