FAQ
Please see our pricing page.
It usually takes between 4 – 6 weeks to get up and running with FieldTestPRO. This includes template design and staff training. Implementation time varies based on number of templates and staff size.
You can submit a support request by emailing support@keypressgroup.com or by calling our office during normal business hours (9AM – 5PM ET, M – F) at 732-655-2700 or 855-KPGROUP
Yes! That’s exactly the type of company FieldTestPRO was designed for: electrical inspection acceptance testing and maintenance testing companies that are either currently or pursuing NETA accreditation.
No, FieldTestPRO’s template designer requires no prior experience. add new fields with the click of a button and drag and drop your fields for the perfect form layout.
In FieldTestPRO, a Template is the design of a form. It is what defines what fields exist, where they are located, what data type they are etc. A Form is a fillable copy of a Template. A form is a document where test results are entered for a job/equipment.
The Client Results Portal in FieldTestPRO is a secure, white-labeled web portal that gives customers access to their digital test reports, historical results, open issues, equipment lists, and testing schedules
Yes. With FieldTestPRO, clients can download official PDF versions of reports directly from the portal.
Yes. FieldTestPRO’s Client Results Portal provides read-only access to authorized users, ensuring transparency while maintaining data control.
Yes. FieldTestPRO supports printed forms and AI-powered OCR conversion. Handwritten forms can be scanned and converted into structured digital data with a built-in review process.
Yes. FieldTestPro is built for real-world field conditions, where internet access isn’t always guaranteed. When working in locations without dependable internet access, technicians can switch to offline mode. See online/offline mode functionality for more detail.
Yes. FieldTestPRO can be configured to include cover pages, table of contents, disclaimers and statements of work to the beginning of test reports along with standard issue summary and test forms.
Yes. Test values are linked to equipment, forms, and fields. Technicians can view previous values and trend charts directly while entering new results.
When a test value is flagged as Review, Repair, or Urgent Repair, FieldTestPRO automatically creates a trackable issue. If the same field is flagged in future tests, additional incidents are linked to the existing issue.
Some editions can, while others can’t. FieldTestPRO Enterprise edition offers an API and Webhook capability allowing for seamless integration into your existing CRM, ERP and other systems.
Yes, The FieldTestPRO Enterprise Tier offers a robust API to allow for system integration.
No, with FieldTestPRO you and your team can create and submit as many jobs as you require and each job can have as many forms as are needed.
Yes. We offer 8 hours of training as part of your onboarding. Additional training time can be purchased as needed.
FieldTestPRO was designed with the help of field test technicians. It leverages the common web user experience (UX) and user interface (UI) patterns that users encounter every day, integrated with field technician workflows.
FieldTestPRO is developed, maintained, and supported by Keypress Software Development Group. As the creators of the platform, Keypress is responsible for its ongoing development, technical support, product enhancements, and customer success, ensuring that FieldTestPRO continues to meet the evolving needs of field testing organizations.
Yes, if you use the Enterprise edition. All data collected by FieldTestPRO is securely stored in a cloud-based database. Customers using the Enterprise edition can request direct access to query their data, enabling custom reporting, analytics, business intelligence, and integration with other enterprise systems.
Yes. FieldTestPRO has an active product roadmap focused on continuously improving the platform through quality-of-life enhancements, new features, and workflow optimizations for field test technicians and their support teams.
We also value feedback from our customers and actively consider feature requests as part of our product planning process. Enhancement priorities are determined by their overall value, customer impact, and alignment with our product vision.
Before any update is released, new features and enhancements undergo a rigorous development and quality assurance (QA) process, including multiple rounds of testing, to ensure they meet our standards for reliability, performance, and usability. Once validated, updates are deployed to production with minimal disruption, allowing customers to benefit from ongoing improvements without the need for complex upgrade processes.
We’ve answered these questions in our Data Security & Retention FAQ doc, available upon request.